Delivering Excellent customer Service
Good Customer Service is of vital importance in all areas of work and employers seek employees who can deliver this effectively.
This course aims to provide you with the skills required to deliver efficient, reliable customer service, identify different methods of communication with customers and effectively deal with customer queries, problems and complaints. A very useful addition to your C.V.
This is a one day course from 10:00 – 13:00, available at our Thornton Heath or Central Croydon centres.
If you are interested in attending this short course - please email us calat.business@croydon.gov.uk.
Courses
Business - Delivering Excellent Customer Service
- Reference TZU041-24
- Location: CALAT Thornton Heath Centre
- Start Date: 14 Aug 2025
- End Date: 14 Aug 2025
- Course Duration: 1 weeks
- Time: Thurs 10:00 - 13;00
- 14 places available
| Fee Band | Amount |
| Full Fee | 0.00 |
Business - Delivering Excellent Customer Service
- Reference CTU041-24
- Location: CALAT Central Croydon Centre
- Start Date: 28 Aug 2025
- End Date: 28 Aug 2025
- Course Duration: 1 weeks
- Time: Thurs 10:00 - 13;00
- 15 places available
| Fee Band | Amount |
| Full Fee | 0.00 |