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Course Details

Course title

Introduction to Retail Skills - Taster

Prior knowledge

No specific entry requirements, you will need a good level of English.

What will I learn?

At this taster session you will get an introduction to the following topics:

- How the staff of a retail business can help to give their customers a good impression.
- Exploring the skills, personal qualities and behaviour that is required for retail work.
- Recognising the different sizes and types of retail outlets found in a variety of locations.
- How effective teamwork benefits both customers and employees,

Teaching / learning methods

This taster course is to be held in-person at our New Addington centre.

Progression opportunities

From this taster session you will be invited to attend an information session for our Level 1 Award in Retail Knowledge course.

Joining instructions

To join this taster course, please click the enrol button next to the course details and follow the on-screen instructions.

If you have any difficulty - please contact a member of staff in the business programme team please call 020 8726 6000 extension 62604 or email


Business - Introduction to Retail Skills - Taster course

  • Reference AWU010-22
  • Location: New Addington - Central Parade Site
  • Start Date: 18 Aug 2022
  • End Date: 18 Aug 2022
  • Course Duration: 1 weeks
  • Time: Thu 10:00 - 12:00
  • 9 places available
Fee BandAmount
Full Fee0.00
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