Qualification level and title
Ascentis Entry 3 Certificate in Business Skills
Prior knowledge
No prior knowledge or experience required. This course is suitable for those who are preparing for employment in job roles where they will be expected to work autonomously in carrying out administrative tasks and who wish to develop their ICT skills
What Will I Learn
Topics covered will include:-
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Using the telephone to make and receive business calls.
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Using the photocopier to reproduce documents.
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Working on reception to greet visitors.
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Filing (paper-based and computerised).
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Word processing software.
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Customer Service.
Subject contents / topics to be covered
As above
Teaching / learning methods
Classroom setting to include explanations to the whole group and individuals, individual worksheets and exercises group projects. Hands-on practice by learners.
What extra work do I need to do outside the classroom?
Additional reading and set assignments.
What examinations will I be able to take?
By successfully completing this course you will gain the following qualifications:
- Ascentis Entry Level Certificate in Skills towards enabling progression.
- Ascentis Extended Award in English
Progression opportunities
This qualification has been designed to provide the basic knowledge and understanding required to enable progression directly into administrative job roles or the Further Develop Business Skills course at Calat.
Joining instructions
To be considered for a place on this course you will need to attend an information & assessment session to be held at 10am in our Strand House centre on the following upcoming date(s):
Tuesday 9th April 2024
Click on the 'Enrol' button to book your place on the information session and follow the instructions.
If successful and you are offered a place, instructions will be given on how to enrol online or in person at any CALAT centres. To contact a member of staff in the business team please call 020 8726 6000 extension 28231 or email calat.business@croydon.gov.uk.
* Please note that due to our funding criteria we can only enrol eligible learners over the age of 19 at the start of the academic year who are permanent residents of a London Borough *
Entry requirements
A good standard of spoken and written English and the ability to work independently.
If you achieved GCSE English and maths (grades A-C, 9-5) or functional skills in both subjects within the last 12 months, please bring the original certificates with you to the session otherwise you will be required to complete the on-line English and maths assessment.
You will be asked to complete all paperwork necessary for CALAT to claim government funding which subsidises the cost of the course.
Equipment required
Paper, pen/pencil. Ring binder for notes. Students are advised NOT to buy books until recommended by the tutor.
*Please note this course is being delivered as Blended Learning - lessons taught online via zoom, some additional reading and set assignments, and possibly some practical tasks or examinations in our centre*
Courses
Business - Certificate in Office Skills - Entry 3
- Reference TZU324-23
- Location: CALAT Thornton Heath Centre
- Start Date: 16 Apr 2024
- End Date: 10 Jul 2024
- Course Duration: 12 weeks
- Time: Tues, Wed 09:30 - 14:30
- 7 places available
Fee Band | Amount |
Full Fee | 676.40 |
Remission | 0.00 |
Overseas | 1551.00 |